----Upon completion of our projects we send out a one page questionnaire for customers to provide us feedback on how we can improve our services and to find out what we are doing right. Below are some EXACT EXCERPTS from our customer’s feedback. Sometimes, they just drop us notes even before they get the questionnaire.

 

"My overall feeling about our project is very positive. I feel like SDB was very professional, thoughtful, and most of all, fair minded throughout the project. We are pleased with the quality of work and the timeliness of the project. I got a kick out of Darlene and her upbeat/can do attitude and appreciated her tireless responsiveness and patience. We also loved working with Roger, his calm, "we can figure this out" approach was helpful and reassuring, and his non-defensive and fair attitude in money discussions was hugely appreciated."

 
"The day that a whole bunch of your guys came over to move our huge tub I was struck by what a nice bunch of people they seemed to be, and their good humor with me, my little girl, and each other. I am not sure what I was steeling myelf for in anticipation of all those guys converging here, but what occurred was much more pleasant and even fun than what I had anticipated."

 
  "We really appreciated Darlene's commitment to seeing the project through - she was a pleasure to work with"  
     
  “We loved our sunroom immediately after you completed it. Our enjoyment has soared however, with the dreary and damp days of winter and spring. It is great on sunny days, but it is wonderful on dreary days. You will recall that you replaced an existing sunroom attempt with one of your own designs. The difference is just phenomenal. More light. More sun. More out-of-doors in-doors! And, it is a work of art. Your design and execution transformed a nice but not great room into something we not only enjoy daily but are also very proud of.”  
     
  "Mark was very competant - stuck to it through some pretty nasty weather. I saw only strengths - good at what he did inside and outside, very exacting, fussy about details. Put in long hours. Very non obtrusive and polite."  
     
  "Thank you and please thank the crew for a good job and pleasant experience from start to final day"  
     
  "Dear Tim & Carolyn - Thanks for a beautiful sunroom and such professional service. You have all been wonderful to work with."